FAQ – Leaced


Find out anything you want to know about us

1. How can I order?

You can order easily using our online platform. When you find a product you need, you can add it to cart, login and go through the ordering process. After the order is ready, you will receive order summary to your email. Order summary will also be stored to your account.

2. Why should I buy online?

Buying online, is speeding up the process. By ordering online you will you will get prices faster and you will be able to go through order confirmation and payment process much faster. This could save days of your time. Traceability: You will have easy access to all of your previous orders any time you want. Reordering: you can make a re-order anytime based on your previous orders by only couple of clicks. This will save time and effort as you don’t need to go through all the documents and emails from the past.

3. What information should I input when ordering?

Our online ordering system will ask for all the important information you should submit.

4. What payment methods can I use?

You can use all major credit Cards, Paypal and Debit Card.

5. What should I do if the payment is not accepted?

Please try again in a little while. If the payment is still not accepted, please verify your account balance. If everything is as it should, but you still can't make the payment, please contact office@leaced.com and notify us about the problem. We can manage the order manually.

6. Do I have to pay for shipping?

No matter how many products you order, shipping is always 100% Free.

7. Can I track my order?

Yes, we will send you the tracking code of the shipment when the parcel has been sent.

8. What is the shipping time?

Due to Covid-19, delivery times vary a lot but we still try to get all orders delivered to your home within 14 days.